You can permanently delete your Legacy Cloud account and all data associated with it at any time. Deletion is immediate and cannot be undone.
Collection data stored locally on your devices is not affected — the app keeps working with your local collection after the account is gone.
We retain a minimal record of the deletion itself — an internal account identifier, a one-way hash of the email address, and the deletion date — so we can verify the deletion took place if asked. It contains no collection data and no readable personal information.
In the app: open Settings → Legacy Cloud, sign in if needed, and choose Delete account.
On the web: sign in at cloud.legacycollector.app, open the account menu in the top-right corner, and choose Delete account.
By email: if you can no longer sign in, contact [email protected] from the email address on the account and we will complete the deletion for you.
Deleting your account does not cancel an active subscription — subscriptions are billed by Apple or Google against your app-store account. Cancel in your App Store or Google Play subscription settings, ideally before deleting the account.
See our Privacy Policy for details on what data we store, or contact us at [email protected].